Privacy Policy
This policy describes how Zelqano processes personal data in connection with the promotion and booking services for the proposed beauty treatments. The aim is to provide a clear and understandable explanation of the purposes pursued, the legal bases, the categories of data collected, the retention periods, the parties to whom the data may be disclosed and the rights recognised to data subjects under the applicable law.
Types of data processed. By way of example, the following may be processed: personal and contact data (first name, last name, email, phone), preferences relating to the requested services, information provided when requesting information or booking, technical browsing data derived from use of the site (e.g. device identifiers and log data). This data is collected to enable the provision of information and booking features, as well as any operational communications related to arranging the appointment.
Purposes and legal bases. The data are processed to: a) respond to requests for information and support; b) manage booking requests; c) send communications relating to the requested services; d) comply with legal and tax obligations; e) improve the user experience and usability of the site. Depending on the case, the legal basis may consist of the performance of pre-contractual or contractual measures requested by the data subject, compliance with legal obligations, or the legitimate interest of the controller in maintaining an effective and secure operation of the platform, balanced against fundamental rights and freedoms.
Provision of data. The provision of identifying contact data is necessary to respond promptly to requests and arrange any bookings. Failure to provide certain essential information may make it impossible to fulfil the request. Optional information is processed to better personalise the service and may be omitted without affecting the main activities.
Processing methods and security. Processing is carried out using IT tools and appropriate technical and organisational measures to reduce the risks of loss, unauthorised access, alteration or disclosure of data. The staff in charge operate in accordance with updated instructions and appropriate authorisation profiles. Where external parties are used for functional services (e.g. IT support or communication platforms), they are selected for reliability and commitment to compliance with applicable law.
Disclosure and transfers. Data may be disclosed to service providers closely connected with the stated purposes, to professionals appointed for administrative or tax obligations, as well as to parties entitled by law. Any transfer to non-EU countries takes place, where necessary, adopting adequate safeguards provided for by law.
Retention periods. Data is retained for periods commensurate with the purposes pursued and the terms provided by law. Information related to occasional requests is kept for a period compatible with managing the relationship and subsequent archiving, while accounting or tax items are retained in accordance with applicable regulatory deadlines.
Data subjects' rights. You may exercise the rights of access, rectification, erasure, restriction of processing, portability and objection, within the limits provided by law. Requests will be assessed and handled with care, providing feedback within a reasonable time.
Cookies and similar tools. The site may use technical cookies and, with consent, analytical or functional cookies to improve services and content. Preferences can be managed via the dedicated banner and subsequently changed from the browser settings. For further details, please refer to the dedicated section of the policy.
Contacts. The data controller is Zelqano. For information and to exercise your rights, you may write to the email addresszelqano@gmail.comor contact the number+ (39) 348 721-95-60. Communications received will be treated confidentially and used solely for handling the request.
Updates. This policy may be subject to updates for regulatory adjustments or service improvements. In the event of significant changes, the new update date will be indicated on the dedicated page, with effect from the time of publication.
